Privacy Policy


In general, the vendors used by us will receive, use and disclose your information only to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand the manner in which your personal information will be treated by these providers.

In particular, remember that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. Therefore, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Portugal and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States law.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.


When you click on links in our store, they may direct you away from our website (e.g. Facebook and Instagram). We are not responsible for the privacy practices of other sites and encourage our users to read their privacy statements.

In this online store, Pipinhas&Cia uses the following third-party services:

  • Shopify: which hosts the platform that hosts the online store
  • Stripe: card payment gateway
  • Paypal: payment gateway
  • Google analytics: to analyze visit data, visitors to our store and other KPIs
  • VSV / ioP2P: for management of Clube Pipinhas e Cia


A cookie is a small amount of information that is placed on your computer or device when you visit our website. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not need to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors. We use this information to improve the browsing experience for all our users.

Our store uses third-party services that use cookies for the purposes described. See below a list of suppliers and their respective cookie policies:

If you do not accept the installation of cookies, you will not be able to browse our website. You can opt out at any time by clearing the cookie history in your browser (see your browser's help function for instructions on how to do this). If you do so, some of the store's features may not work correctly (for example, the automatic application of Pipinhas e Cia discounts).



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon publication on the website.

If our store is acquired or merged into another company, your information may be transferred to the new owners so that we can continue to sell products under the same conditions.



Pipinhas&Cia is an EU company and bound by European law. The GDPR (Global Data Protection Regulation) is a new regulation that applies to all companies operating in the EEA and sets new standards for the processing of individuals' private data.

We want to be completely transparent about the personal information we hold and how we treat it. Please read our GDPR update to our privacy policy carefully.

What personal information do we keep and why?

At checkout, we gather: your name, address, NIF (customer tax number, for billing purposes in Portugal), telephone number. If you pay by bank transfer, we will also receive the bank account number used to transfer the money to us.

This information is necessary for us to process your order and we will use it exclusively for this purpose.

When you visit our store, we also install "cookies". These cookies are used to improve your browsing experience and collect statistics about traffic to our store. Cookies may also be used to evaluate the effectiveness of digital marketing campaigns (see section 7. COOKIES above for more details).

What do we do with your personal information?

All data received at checkout is used, disclosed (to third parties) and retained for the exclusive purpose of fulfilling a contractual obligation (your order).

Disclosure to third parties includes delivery services (for home delivery) and other subcontracted entities that provide customer support on our behalf. All third parties are subject to a confidentiality agreement and will use personal data as indicated in this policy.

We do not hold payment information (e.g. credit cards), but when you use a credit card or use PayPal for payment, your information is sent to the payment processing provider (Stripe or Paypal) using the latest encryption methods. advanced available.



If you would like to: access, correct, change or delete any personal information we have about you, register a complaint or simply want more information, contact us at . We remind you that Portuguese legislation provides for the possibility for customers to register a complaint on the electronic complaints book .